Privacy Policy

Last updated: August 25, 2026

Information We Collect

We may collect information that you provide directly when you contact BIKOSYS, request information, submit an enquiry, or discuss a project with us.

• Name
• Email address
• Phone or WhatsApp number
• Company or business name
• Website address
• Project requirements
• Messages submitted through contact or enquiry forms
• Other information you voluntarily provide when communicating with us

When you use our website, limited technical information may also be collected automatically, such as IP address, browser type, device information, approximate location, referring source, pages viewed, and general website interaction information.

How We Use Your Information

We may use information collected through our website and communications to:

• Respond to enquiries and project requests
• Prepare proposals, estimates, or service recommendations
• Communicate with prospective and existing clients
• Provide web design, development, SEO, maintenance, and related digital services
• Improve our website, services, content, and user experience
• Understand website traffic and usage patterns
• Protect the website against spam, abuse, fraud, and security threats
• Maintain appropriate business and service records
• Comply with applicable legal and regulatory obligations

Contact Forms and Project Enquiries

When you submit a contact form, request a quote, or otherwise contact BIKOSYS, we may collect the information you provide so we can understand your request, communicate with you, and determine how we may be able to assist.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, improve performance, remember preferences, understand website usage, and help protect the site from abuse.

Some cookies may be placed by third-party services used on the website. Where required by applicable law, non-essential cookies may be subject to consent or preference controls.

You can also manage or delete cookies through your browser settings. Blocking certain cookies may affect some website functionality.

Analytics and Website Performance

We may use analytics services to understand general website traffic, visitor behaviour, device usage, page performance, and how users reach and interact with our website.

Analytics providers may process technical information such as IP address, browser information, device information, referring source, pages viewed, and interaction data in accordance with their own privacy practices.

Website Security and Spam Protection

We use technical and administrative measures intended to help protect our website against spam, malicious activity, unauthorized access, abuse, and other security threats.

Security and spam-prevention systems may process technical information such as IP addresses, browser information, form submissions, request activity, and security logs where necessary to identify suspicious or harmful activity.

Embedded Content and Third-Party Services

Our website may include content or functionality provided by third parties, including maps, videos, analytics tools, communication services, security services, payment services, social media features, or other external platforms.

When you interact with third-party content or services, those providers may collect information according to their own privacy policies and terms. BIKOSYS does not control the privacy practices of independent third-party providers.

How We Share Information

We may share limited information with service providers where reasonably necessary to operate our website or provide our services. These may include hosting, cloud infrastructure, email delivery, analytics, security, communication, and other technology providers.

Information may also be disclosed where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud or abuse, or protect the security of our website, clients, or users.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, maintaining security, and meeting applicable legal or administrative obligations.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

International Data Processing

Because BIKOSYS works with clients and technology providers across different countries, information may be processed or stored outside the country in which you are located. Where applicable, we take reasonable steps to work with reputable service providers and handle personal information appropriately.

Your Privacy Rights

Depending on where you live and the privacy laws that apply, you may have certain rights concerning your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of certain information you have provided to us

These rights may be subject to applicable legal limitations, identity verification, and circumstances in which information must be retained for legitimate business, contractual, security, or legal purposes.

United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law, which may include rights to access, correct, delete, or obtain information regarding certain uses of personal information. The availability of these rights depends on the law applicable to the individual and to BIKOSYS.

Canadian Privacy Rights

Canadian residents may have rights relating to access, correction, consent, and the handling of personal information under applicable Canadian privacy laws. Privacy-related requests may be submitted using the contact details provided below.

Children’s Privacy

Our website and professional services are intended for businesses and adults and are not directed toward children. We do not knowingly seek to collect personal information from children through this website.

Data Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no website, network, electronic transmission, or storage method can be guaranteed to be completely secure.

External Links

Our website may contain links to websites operated by independent third parties. BIKOSYS is not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, legal requirements, or business practices. When material changes are made, the revised policy will be published on this page and the “Last updated” date may be changed accordingly.

Contact Us About Privacy

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.